Get in Touch With Us

Got a question about something you read on hawaiinfip.org, spotted an error, or want to suggest a topic? This page explains the best way to reach our team and what happens once your message lands with us.

The Best Way to Reach Us

Email is the most reliable channel for getting in touch. We read every message that comes in and aim to reply within two business days, though busier periods can occasionally stretch that a little. Please write to us at [email protected].

A short note on the subject line helps us route your message to the right person faster — whether that's a factual correction, a general question, or something else entirely.

What We Can Help With

• Questions about sweepstakes casinos — If you're unsure how the dual-currency model works, how Sweepstakes Coins are redeemed, or which states an operator serves, ask us directly.
• Corrections and updates — Welcome offers, eligible states, redemption thresholds, and terms at sweepstakes casinos change often. If you notice something on our site that looks outdated or inaccurate, we want to know so we can look into it and update the page.
• Feedback on our coverage — If there's a platform you'd like to see reviewed, or a topic — such as identity verification or state-by-state availability — you think deserves more detail, tell us.
• Partnership or editorial enquiries — If you represent an operator or a related business and want to discuss working with us, please introduce yourself and explain what you have in mind. Note that any commercial relationship never determines how we rank or rate a platform.
• Responsible play concerns — If you or someone you know is struggling with their play, whether on a sweepstakes casino or elsewhere, mention this in your message. We can point you toward general responsible-play resources, though we're not a substitute for professional support.

Why Accuracy Matters on a Site Like This

Sweepstakes casinos operate under a promotional sweepstakes model rather than traditional real-money gambling, and the details that matter to readers — eligible states, minimum ages, redemption rules, payment methods — vary by operator and can change with little notice. Availability is not the same nationwide: some states restrict or prohibit sweepstakes casino operators, and companies themselves sometimes choose not to serve particular states. Because of this, we rely on readers to flag anything that looks out of date. If you've tried to sign up somewhere and found the state list, age requirement, or bonus terms different from what we describe, that kind of report is genuinely useful to us.

We're not in a position to give legal advice about whether a specific site is available or permitted in your state — that always comes down to the operator's own terms and the laws where you live, which is why we encourage checking both directly before you sign up. If you're weighing options beyond sweepstakes platforms, our Best Non GamStop Casinos 2026 page covers a related but different category worth reading separately.

What Happens After You Send a Message

1. Your email arrives with our team and is read by a real person — we don't rely on automated replies to close out enquiries.
2. If your message involves a factual claim about an operator (an offer, a state restriction, a redemption rule), we check it against publicly available terms before responding.
3. You'll get a reply, typically within two business days, either answering your question directly or explaining what we found when reviewing your correction.

A Quick Note Before You Write In

We can't process account issues, deposits, withdrawals, or identity verification on behalf of any sweepstakes casino — those matters need to go through the platform's own support team, since we don't have access to individual player accounts. What we can do is help clarify how a platform's model generally works, correct something we've published, or point you to the right section of our site.

Thanks for taking the time to read this far. Whether it's a small correction or a bigger question about how sweepstakes casinos work, we're glad to hear from you.